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Privacy Policy

Last updated: 28 August 2026

TANSA LTD ("TANSA", "we", "us", or "our") respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store and protect personal data when you visit www.tansamarketing.com (the "Website"), contact us, request information, or use our digital marketing services.

We process personal data in accordance with applicable data protection legislation, including the General Data Protection Regulation (EU) 2016/679 ("GDPR"), where applicable, and relevant Bulgarian legislation.

1. Data Controller

The entity responsible for the processing of your personal data is:

TANSA LTD
UIC: 831577292
34 Yuri Venelin Street
Sofia 1142, Bulgaria

Email: contact@tansamarketing.com
Website: www.tansamarketing.com

For questions concerning privacy or your personal data, you can contact us using the details above.

2. What Personal Data We Collect

Depending on how you interact with us, we may collect the following categories of personal data:

Information you provide to us

When you contact us, request a quotation, submit a form or otherwise communicate with us, we may collect:

  • Name and surname;

  • Company name;

  • Job title or professional role;

  • Email address;

  • Telephone number;

  • Business address;

  • Information contained in your messages or enquiries;

  • Information relating to the services you are interested in; and

  • Other information you voluntarily provide to us.

Information collected automatically

When you visit our Website, certain technical information may be collected automatically, such as:

  • IP address;

  • Browser type and version;

  • Operating system;

  • Device type;

  • Language and general location information;

  • Pages visited;

  • Date and time of visits;

  • Referring website;

  • Website interaction information; and

  • Other technical or usage information.

Some of this information may constitute personal data under applicable law.

Cookies and similar technologies

We may use cookies, pixels, tags and similar technologies to operate, secure, analyse and improve our Website and, where permitted, to support marketing and advertising activities.

Non-essential cookies and similar technologies will be used in accordance with applicable consent requirements.

Please see our Cookie Policy for further information.

3. How We Use Personal Data

We may use personal data for the following purposes:

  • To respond to enquiries and requests;

  • To communicate with existing or potential clients;

  • To provide quotations and proposals;

  • To provide and manage our services;

  • To administer client relationships;

  • To process payments and invoices;

  • To manage contracts and business relationships;

  • To provide customer support;

  • To improve our Website, services and user experience;

  • To analyse Website traffic and usage;

  • To measure and improve marketing campaigns;

  • To send marketing communications where permitted by law;

  • To prevent fraud, abuse and security incidents;

  • To maintain the security and functionality of our Website;

  • To comply with legal and regulatory obligations; and

  • To establish, exercise or defend legal claims.

We will not use your personal data for purposes that are incompatible with the purposes described in this Privacy Policy unless permitted or required by applicable law.

4. Legal Bases for Processing

Where the GDPR applies, we process personal data on one or more of the following legal bases:

Performance of a contract

We may process personal data where it is necessary to enter into or perform a contract with you.

For example, this may apply when providing digital marketing services to a client.

Legitimate interests

We may process personal data where this is necessary for our legitimate interests, provided that those interests are not overridden by your rights and freedoms.

Our legitimate interests may include:

  • Managing and developing our business;

  • Communicating with business contacts;

  • Improving our services;

  • Maintaining website security;

  • Preventing fraud and abuse;

  • Analysing and improving our business operations; and

  • Establishing or defending legal claims.

Consent

Where required, we rely on your consent for certain processing activities.

For example, we may request consent before placing certain non-essential cookies or sending certain electronic marketing communications.

You may withdraw consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.

Legal obligations

We may process personal data where necessary to comply with legal, accounting, tax, regulatory or other obligations applicable to TANSA.

5. Marketing Communications

Where permitted by applicable law, we may contact you with information about our services, offers, updates, insights or other business communications.

Where consent is required, we will request your consent before sending marketing communications.

You can unsubscribe from marketing emails at any time by using the unsubscribe mechanism included in the relevant communication or by contacting us at contact@tansamarketing.com.

Please note that you may still receive necessary non-marketing communications, such as messages relating to an existing service or contractual relationship.

6. Sharing Personal Data

We may share personal data with trusted third parties where necessary to operate our business or provide our services.

These may include:

  • Hosting and website service providers;

  • IT and technical service providers;

  • Email and communication providers;

  • Customer relationship management (CRM) systems;

  • Analytics providers;

  • Advertising and marketing platforms;

  • Payment and accounting providers;

  • Professional advisers, such as lawyers and accountants;

  • Government authorities, regulators or law enforcement where legally required; and

  • Other service providers acting on our behalf.

We do not sell personal data to third parties.

Third-party service providers are expected to process personal data only for appropriate purposes and in accordance with applicable contractual and legal requirements.

7. Digital Advertising and Analytics

As a digital marketing company, we may use analytics, advertising and marketing technologies on our Website and in connection with our services.

Depending on the technologies actually implemented on the Website, these may include services such as:

  • Google Analytics;

  • Google Ads;

  • Meta advertising technologies;

  • LinkedIn advertising technologies;

  • Other advertising networks;

  • Conversion tracking technologies;

  • Marketing pixels and tags; and

  • Similar analytics or marketing technologies.

Such technologies may collect information about Website visits, interactions, devices and advertising activity.

Where applicable, we will obtain the consent required by law before activating non-essential tracking technologies.

You should consult our Cookie Policy for more detailed information about the cookies and tracking technologies used on the Website.

8. International Data Transfers

Some of our service providers may process personal data outside the European Economic Area ("EEA").

Where personal data is transferred outside the EEA, we will take appropriate measures required by applicable data protection law.

Depending on the circumstances, these measures may include:

  • Transfers to countries recognised by the European Commission as providing an adequate level of protection;

  • Standard Contractual Clauses approved by the European Commission;

  • Appropriate supplementary safeguards; or

  • Another lawful transfer mechanism permitted under applicable data protection legislation.

9. Data Retention

We retain personal data only for as long as reasonably necessary for the purposes for which it was collected, unless a longer retention period is required or permitted by law.

The appropriate retention period depends on factors including:

  • The nature and purpose of the processing;

  • Whether we have an ongoing business relationship with you;

  • Legal, accounting and tax requirements;

  • Our legitimate business needs; and

  • The establishment, exercise or defence of legal claims.

When personal data is no longer required, we will delete, anonymise or securely dispose of it where reasonably practicable.

10. Data Security

We take reasonable technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, loss, destruction or other unlawful processing.

Security measures may include appropriate access controls, authentication, encryption where appropriate, secure hosting, monitoring and organisational procedures.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

11. Your Data Protection Rights

Where the GDPR applies, you may have the following rights:

  • Right of access — to request information about the personal data we process about you;

  • Right to rectification — to request correction of inaccurate or incomplete personal data;

  • Right to erasure — to request deletion of your personal data in certain circumstances;

  • Right to restriction — to request restriction of processing in certain circumstances;

  • Right to data portability — to receive certain personal data in a structured, commonly used and machine-readable format;

  • Right to object — to object to certain processing, including processing based on legitimate interests;

  • Right to withdraw consent — where processing is based on consent; and

  • Rights relating to automated decision-making — where applicable under the GDPR.

These rights are subject to applicable legal conditions and exceptions.

12. How to Exercise Your Rights

To exercise your privacy rights, please contact us:

TANSA LTD
34 Yuri Venelin Street
Sofia 1142, Bulgaria

Email: contact@tansamarketing.com

We may need to request additional information to verify your identity before fulfilling certain requests.

We will respond to valid requests within the time period required by applicable law.

13. Right to Lodge a Complaint

If you believe that our processing of your personal data infringes applicable data protection law, you have the right to lodge a complaint with the relevant supervisory authority.

For Bulgaria, the competent data protection supervisory authority is:

Commission for Personal Data Protection (CPDP)
2 Prof. Tsvetan Lazarov Blvd.
Sofia 1592, Bulgaria

You may contact the CPDP through its official channels for information about submitting a complaint.

You may also have the right to lodge a complaint with the data protection supervisory authority in the EU Member State where you live, work, or where you believe an infringement occurred, subject to applicable law.

14. Children's Privacy

Our Website and services are intended primarily for businesses and adults.

We do not knowingly collect personal data from children where such collection is prohibited by applicable law.

If you believe that a child has provided us with personal data without appropriate consent, please contact us so that we can review and take appropriate action.

15. Third-Party Websites

Our Website may contain links to third-party websites or services.

We are not responsible for the privacy practices, security or content of third-party websites.

We recommend reviewing the privacy policies of third-party websites before providing them with personal data.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, technology or applicable legal requirements.

When we make changes, we will update the "Last updated" date at the top of this Privacy Policy.

Where required by law, we will provide additional notice or obtain consent for material changes.

17. Contact Us

If you have questions about this Privacy Policy, our data processing practices, or your personal data, please contact us:

TANSA LTD
UIC: 831577292
34 Yuri Venelin Street
Sofia 1142, Bulgaria

Email: contact@tansamarketing.com
Website: www.tansamarketing.com

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